A Fatigued February.

Good grief.

I thought January was tough, but that was seemingly just the warm-up for February.

February has been really tough for us.

  • I spent most of February feeling tired and overwhelmed with everything that is going on with us and our family. This culminated in me crying hysterically for the best part of two days and realizing I need some serious help with supporting Husband as I just felt like I was drowning. This feeling is not as strong now, but I can feel it’s still there, below the surface.
  • While visiting my mother and family back home during half term, we had to have her admitted as she  was very ill and they discovered she had pneumonia. She seems more herself now but is still incredibly weak. I found visiting her quite distressing as she was so confused, and I couldn’t help her or make her comfortable. The three days following it were spent walking around in a fog on autopilot.

At the same time, February had good parts to it as well:

  • Managed to forget to pay the credit card bill for January however the credit card company waived the late fees and interest as a one-off. This saved us £38.
  • The student loans department wrote to me to say we qualified to have the interest paid on my student loan written off for 2014, so that’s £1440 gone from my debt.
  • We were well under on the grocery budget – got some good reduced bargains and food at Foodprint. Also got some freebies through couponing.
  • I got to see my sister and her family, and my brother and his family.
  • My sister and her family very generously gave us a lot of meat and fish to take when I travelled back to the UK, which is helping our grocery budget a lot.
  • I managed to get six hours of free counselling sessions through the employment support hotline at one of the places I work.

Many colleagues and people on the internet have asked me about PIP and if we have got a court date yet – we are still waiting. We are in March now, and we started this process in May last year so it’s been almost a year we have waited for this to be resolved.




I need some change in my life.

This week has been very mixed.

Monday was very stressful at work, as we were down to two staff and my colleague had done her back in so I had to keep going to help her lift stuff or reach stuff.

As we were due to see the Work Health Programme coach the day after, I went home with a lump in my throat. I’d found some vacancies that could be suitable for Husband but the thought of having to sit and fill them in with him for hours filled me with dread.

Don’t get me wrong. We love each other, and as long as I have the will to live, I will support him and defend him.

But on Monday I just couldn’t.
I couldn’t face even the thought of having to do more work, after just having come home from work. And the day after that. And the day after that.

I broke down once I came home and was a crying wreck for most of the evening and the day after.

I just need some actual support, with supporting, if that makes sense?

If I am to continue going to work six days a week to support us financially, I need help.

I need more help at home keeping the house and I need help supporting Husband; filling in application forms, accompanying him places if he needs that, and so forth.

Naturally my poor mood affected Husband so when we went to the Work and Health Programme on Tuesday I cried for most of the appointment and Husband felt rubbish. As it is only the second appointment we have been to I can imagine what impression that gave of us, as the Wellbeing advisor was quite unkind and said that Husband’s problem is me. Because I work so much to support us and he doesn’t do as many hours and he feels he isn’t contributing.

We were both very upset with how they dealt with this, but will try to attend again as there isn’t anything else. Remploy wouldn’t help us as Husband is already enrolled on the Work Health Programme plus they don’t have an office nearby. The working scheme for people with Asperger’s Syndrome run by the county council can’t take him as he lives within the city limits, and it is just for people living within the county (???).

They suggested Husband applied for ESA (Employment and Support Allowance) and it is something Husband’s mother has suggested as well, it is something he could be eligible for and still keep his job.

If applying for ESA is anything like what we have had to deal with applying for PIP, I will not do it.

Having had to deal with applying for PIP and being told in effect that we are lying has brought out feelings in me I did not even know that I possessed. We started this process in May 2017 and almost a year later we are waiting for it to be resolved.

If someone else helps me fill in the form for it and takes Husband to the assessment, sure.

But I am not prepared to go through something similar on my own. I’m sorry if it makes me sound defeatist.

But it’s making me ill.

Husband bless him must have sensed how desperate I have been feeling this week, as he keeps asking if I am ok, no, if I am really ok, and keeps doing things around the house and saying ‘I’m trying to help.’ He wants to give up his counselling so I can go have some, something I have rejected as he needs it more than me. I have explained to him that the problem is that I have so much work to do, outside of work, that I am beginning to feel like it’s swallowing me up.

I think three things have to change in order to help me feel better, as I am feeling so overwhelmed:

  1. I need much more help around the house than what I am getting now. I cannot go on working as many hours I do and still have more stuff to do at home.
    I suggested a cleaner, to which Husband strongly objected. So we will sit down and go through a list to divide chores more evenly. At the same time I understand that while things might not be done to my standard (Hanging the washing on the line in a lump? Ok then?), it will still be done. I have to let that feeling go.
  2. I need help supporting Husband’s search for a job. This means I will no longer actively look for vacancies for him to apply for, but leave that with him. If he wants to continue looking for work and finds something he needs help applying for, a gent at the WH programme is available on a Thursday and Friday to sit with Husband and help him actually fill in the form and write cover letters. I will support Husband with getting familiar with travelling there so he can make the journey there eventually unaided when he feels confident enough to do it.
  3. I need a release of some kind. A friend told me she goes swimming. I am contemplating perhaps going on a Monday as I finish earlier in the day and the tram takes me to the leisure centre. I went swimming three days a week to be able to even fit into my ruddy wedding dress get in shape before and I thoroughly enjoy it when I go. Maybe that’s something I can do.

I feel more calm now. As in, I don’t feel great, but it’s not all coming out. It’s simmering a bit deeper within me.

The end of the week has been better.

As Thursday was warmer and we had bright sunshine, I took the plunge and hung a load of bedding out to dry on Friday before leaving for work. It had almost dried by the time I got home Friday afternoon and hangs on the airer upstairs in the top floor to just get it completely dry.

I also got some lovely food bargains last week and this week, which helps our budget a lot.

Got these last week at Lidl; they are pots with a mix of barley, yogurt and juice, reduced from 65p each to 14p. They have been a boon to my lunches this week. On the left are my wraps; I decided to make three days’ worth of lunches in one go and just take them to work, saving me time in the morning. Something I think I’ll continue to do, rather than running around while stashing fruit and bits of bread in my bag in my race to get out the door.
Got some lovely good food from Foodprint last week. This cost us £5.95 and would have ended up in the bin if they had not snapped it up.
I managed to visit Foodprint after work on Friday and got these lovely babies. It’s 5 kgs of food we have saved from the bin, and it cost us £5.

Next week is half term and I am flying to Norway to see my family. Coach leaves at 2am on Monday morning for Heathrow (What possessed me to think this was a good idea, as I will be working 2pm to 7pm on Sunday? What?).

Hopefully I will have a chance to relax a bit.

And I will perhaps not feel so lonely.

EDIT: And to add further fuel to my feeling of not coping: Suddenly realized yesterday that I had not let my self-employed work know I am going away tomorrow (they need 2 weeks notice minimum to find cover), so I had better ruddy find a way to do the work while I’m there! And when I came home I’d gotten a letter to say last month’s credit card bill hadn’t been paid – I’d forgotten! Paid it in full immediately of course, but we have accrued £12 in late fees and £26 in interest! AAAAARGH!



Applying for PIP: Our experience, part 4.

Blergh. At this rate, this will become a multi-volume endeavour. You know, the kind that you could buy from door-to-door salesmen and get on an interest-free deal in the past.

(If you haven’t and you want to, you can read parts 1, 2, and 3 of our quest for PIP here).

So Husband had a letter to say that based on their assessment of him on the 4th of September, he would be awarded the grand total of 0 points in each category, meaning he had a score of 0. This means that the DWP felt that Husband does not need support with any aspect of mobility or daily living.

The discrepancy between what we wrote and explained at the assessment, and what the DWP reported back, was staggering. The more I read of their rejection letter, the harder I could feel my heart beating and the more upset I became.

Why did the assessor and the DWP not believe us? Did they think we were lying?

Two points of their report, no three actually, really got to me and continues to grind at the back of my mind.

  1. We explained in great detail and using examples, that Husband needs support when it comes to travelling, and what has happened in the past when that support has not been there. We also stated explicitly that Husband is so anxious of unfamiliar places that unless someone takes him there on the day he needs to go, or takes him on a trial run beforehand so he becomes familiar with the route and the place, he will refuse to go.
    And still the DWP awarded him 0 points for mobility, stating that Husband ‘can plan and follow a route unaided.’
  2. Regarding finances and maths, we explained both at the assessment and in the form what Husband needs support with, and how much of the finances I do because of this. Husband does not understand his own bank statements and wage slips, and he struggles with working his timesheet out, so I do this. I pay all our bills and all money going out comes out of my account.
    Twice at the assessment the assessor asked Husband if he could do it with support, and Husband very firmly said no.
    The DWP still awarded Husband 0 points which means he can ‘do complex budgeting tasks unaided.’
  3. One of the last sentences of their rejection letter:
    ‘You told us you like listening to music and accessing social media.’
    This sentence in particular riled me up and still continues to do so.
    I work at a college in the week, three of the days I work at the site where we have provision for students with learning disabilities. You would be amazed at what some of these students can do on a computer – designing and putting stuff together, let alone accessing music and social media. To equate that to be able to access music and social media to evidence of daily living skills is insulting in my view and I think it highlights how little understanding the DWP have of Asperger’s Syndrome and how not two people are the same. That people fall on a spectrum and will be different in terms of ability.
    To illustrate: We have one student who excels at animating and designing, and they do this during their free time at college. Their knowledge of this stuff far exceeds anything I could hope to just teach myself and they continue to impress me with what they come up with. However. They follow a very strict routine and any deviation from this is not acceptable as it makes them feel extremely anxious. Predictability is key. Therefore staff have to ensure that a PC is available for this student at break time, as that is what this student is expecting. In the past when a PC has not been available, this student has become, and this is being polite, hysterical.
    So how can you say using a PC to access music and social media, is an indicator of how well you cope with daily living?

You cannot go straight to tribunal now if you disagree with the decision the DWP makes. Prior to this you have to ask the DWP to reconsider their decision. I rang the DWP on the 10th of October to let them know we wanted a mandatory reconsideration and that we would be sending it in the post. You have 30 days to send this to them.

For this letter I laid out each category. I put what they had awarded Husband, and why we felt their scoring was wrong. I finished the letter with that we intended to take it further if we were not satisfied with the outcome. I also explained that it was me writing the letter on Husband’s behalf with his input.

The deadline was the 10th of November, so I had it proofread and sent on the 7th of November. I sent it recorded delivery and retained the receipt. Two days later I entered the reference number on the Royal Mail website and saw that someone had signed for the letter at their end on the 9th of November.

Then, the next week, on the 15th of November, we had that dreaded brown envelope through the mail slot again.

Letting us know they had reconsidered their decision and that their decision was still the same, 0 points for all categories.

Said letter was dated the 7th of November, the same date we sent them our letter with why they should reconsider their decision. This means they hadn’t even read what we put. In addition to this, you have 30 days from the date on your letter to let the court know you want to appeal.

By dating it the 7th and us getting it on the 15th of November, it had shaved off 8 days that we could have used to get our tribunal letter together.

Husband, myself and Husbands mother got together to write the tribunal letter. I would read Husband the different criteria and how many points were awarded for what, and he would say where he felt his support need fell on the scale for each one. I would then fill in what evidence we had of this and what we put on the PIP application form.
Husband’s mother very generously purchased a subscription for us for a page called Benefits and Work which have guides for these kinds of letters, so I followed their guidance.
All in all in his and our opinion, Husband should have scored 23 points for daily living and 10 for mobility alone. We also wrote in our appeal letter what had happened with our mandatory reconsideration.

We sent this recorded delivery as well together with the form to fill in, and got a response a few days later, stating that the court had received it, and to contact them from now on if we had any questions about the appeal.

So now we wait.











Last week: Varied.

Last week was a really mixed bag for us.

Husband was accepted onto the Work Health Programme and he has his appointment this week to start this off. It is the new initiative from the government to get more people with disabilities into work. The Jobcentre have sold this to us as something different as it means Husband will get personalised support. Perhaps I am cynical but I am personally doubtful this will be different to anything else we have tried – but still. Must give things a go.

Remploy also contacted us and asked if we needed support; so we will have a phone conversation with them this week.

We saw these on our way to the Jobcentre on Tuesday. It really brightened my day up and I hope it’s a sure sign spring is on its way. We need it!


Husband has gone to another session and they have now signed the confidentiality contract for six sessions of counselling. I’m so pleased he has agreed to go, just for his own sake as 2017 was so rubbish for us. It was done on the proviso that I will go as well when my mother passes away, which I have promised I will do.

Silver continues to squirrel away. Not bad going, considering we are only in January!

Since Christmas I have continued to squirrel things away for this coming Christmas (and also Husband’s birthday). I was very sad to read before Christmas that ciao.co.uk will no longer pay people to write reviews (even though it says in the FAQ they do, cheeky devils). I may migrate my content to a new site if it even exists, so I have been busy copying down my reviews and the images for them. I have had to do this once before as a website I used to use, dooyoo, had an update and became impossible to use afterwards. I did not expect to have to do this again for ciao.co.uk.

Thursday I had en email from East Midlands Trains, stating they would be refunding us our ticket to Barnsley as we were delayed over an hour going there. Score! We got there on time to find our train being listed on the board as cancelled. I asked at the counter to double check this was the case, and they said to wait for the next train which was leaving an hour later. As the station was very cold Husband and I went for a bite to eat and then came back an hour later – to find the train had not in fact been cancelled but had been and left without us! Thank goodness the conductor saw the funny side and let us use our tickets on the next service. And we’ll be getting a cheque in the post sometime next week for our train fare as well.

Thursday I also came home from work to find two thick brown A4 sized envelopes, both about an inch thick, addressed to Husband and myself from the DWP. I had a look through its contents and while the papers within were interesting to read as they contained all the notes on Husband including what they had recorded during his assessment. I was unsure why they had sent it to us as there was no letter at the front of the first pack, and the second pack had a letter that stated that if we wanted to discuss the appeal we had to contact the court directly.

So I assume we are still going ahead with the tribunal then?

I wonder if it is because the DWP are legally obligated to send us copies of what they send the court in preparation for the appeal. Within the pack was a letter the DWP had sent to the court stating they strongly objected to the appeal and asked them to throw the case out.

With a cup of tea I had a look through the papers and what they had written about Husband. Nothing too inspiring or surprising, bar that I was not mentioned in the report at all. Surprising as we detailed how much support I give Husband and how much I work. Until I got to the last section of the assessor’s notes. Where, under Other factors concerning ability, the assessor had written ‘Redacted owns a pet cat’.

I just felt like headbutting something and crying in frustration. Ended up ordering a pizza for dinner and going to bed at 9pm as feeling very tired and flat. Not great for moneysaving but at least I got cashback on my order – just didn’t have the energy to do anything let alone cook dinner that night as I was feeling so upset.

We have spent a considerable amount of time filling in the form and answering questions at the assessment, and explained what Husband needs support with. First of all, you do know Husband is married right, and lives with yours truly? Yes? No? Maybe? And that we do things together? Like, say, looking after the Cat?

….In fact, do I even exist in PIP land?

And secondly, how in the world is having a pet an indicator of someone’s ability to negotiate dealing with other people and travelling independently?

The Cat, being a kitty loaf on her box. Who knew she would be so influential?

Friday I just about managed to visit Foodprint before they closed at 5pm. Got myself some lovely bargains and donated £5 to their Paying it Forward Fund so someone else can have a shop if they are struggling.

My lovely food from Foodprint, being saved from the bin. Cartons of juice, 30p each, loaves of bread, 10p each, jar of pesto, 50p, jar of sweet and sour sauce, 40p. Two packs of Kettle chips, 70p each.

At the weekend I  worked as normal. We were given some books by my lovely in-laws so need to see what I’d like to read and what can go on FleaBay.

Jobs for Tuesday include: Writing and creating listings, taking photographs if I have the will to live. Accompanying Husband to appointment. Taking call from Remploy. Investigating why my life insurance payments haven’t gone out of my bank account, and shopping around for home insurance and broadband as both contracts expire in February.





This week in review: HNNGGGGGGGGGGH.

Good grief.

So regular readers will know that we started the process of applying for PIP for Husband in May.

We had the assessment, had Husband turned down (as in, he received 0 points), and were told we could ask for a mandatory reconsideration. This has to be done before it can be taken to tribunal.

Very well. So we wrote a letter explaining why they needed to look at it again and what we disagreed with. I sent this as a recorded delivery on the 7th of November to be sure it got there before deadline of the 10th of November. I logged in to the Royal Mail website and saw that it had been signed for at their end on the 9th of November.

This Wednesday we had a letter back from the DWP to say they had taken a look at their decision again and were still not awarding Husband any points.

Said letter was dated the 7TH OF NOVEMBER, the same day we sent our letter to them.

So, they have clearly not even considered what we put in it.

Not to mention: The letter states that if you want to take it to a tribunal, you have 30 days from the date of the letter to notify the court about your intent to do so.

Now, the letter was dated the 7th of November and we received it on Wednesday. That’s eight days that we’ve lost on the time we’ve got to notify them.

This week has just been a big, grey mass. I’m just worn out and fed up all the time, haven’t had the energy to do a lot this week. Cooking has just gone out the window.

I am convinced that they ensure the process of applying for PIP is the way it is, to deter people from applying, or if they are turned down, to wear people down so much they won’t challenge it.

I will have to get the form started next week at some point – just need to go through it step by step and explain why we disagree with their decision.

Just need to get the will to live back first.

If you want to read about our previous experiences, you can do so here, here and here.



Our experience of having an adult assessed for ASD/Asperger’s Syndrome – Part 1.

I thought I would share with you our experience of what it was for us to have an adult assessed for ASD/Asperger’s Syndrome. I have made it into two parts because it was quite challenging for us, and I feel it needs more than one part just to explain what an ordeal it was for us.

Husband (who I met through an online roleplaying game) has always been a bit different. He has always felt like an outsider and like he hasn’t fitted in, and has wanted to make friends but not had a lot of success, and has always been wary of new things, people and places. He coped as a child, a teenager and later as an adult by developing coping strategies and because he had the support of his amazing parents and siblings, and later, yours truly. We just thought that ‘Oh, it’s just the way he is’.

Then, our nephew was assessed for and diagnosed with ASD in 2014. Just by chance I picked up and read one of the books his mother, Husband’s sister, had bought on the subject while we were visiting them.

And it just all fell into place.

I read, reread, and read again the book and the diagnosis criteria for ASD and Asperger’s and I just though to myself ‘oh my goodness me, Husband fits every almost single characteristic on here!’

It was as though someone’d just turned on the light.

I sat down with Husband and talked about what I had read and how I felt it applied to him, and what it could mean for him and for us to get a diagnosis.

When Husband was a teenager, he was seen by CAHMS (Children and Adolescent Mental Health Service), due to the anxiety he developed after he was diagnosed with epilepsy as a teenager. The psychiatrist who saw him at the time verbally diagnosed Husband with Asperger’s Syndrome, however felt that because of Husband’s anxiety at the time it would not be beneficial to him to pursue a diagnosis at that time so it was left.

Husband graduated from college in 2010 and while he held down odd jobs or temporary contract, he could not seem to secure anything full-time or permanent. He currently works part time close to where we live and he this has done wonders for his confidence, plus he was also able to secure a casual job at another place (until they started being jerks.). But Husband had always struggled at work with interactions and reading the intentions of others and this impacted him and still impacts him at work.

To start the ball rolling, Husband needed a referral from his GP – we got this and a social worker came to the house and visited us in October 2014. She then made a referral to the local hospital for an assessment.

Husband was assessed by the Asperger team at our local hospital in January and March 2015. At the end of these assessments, which were done by a speech therapist, the team concluded that Husband did not meet the clinical criteria for Autism Spectrum Disorder or Asperger’s Syndrome, and therefore they could not help him.

The team stated that the difficulties Husband was experiencing is seen in many children who have been in the care system. We felt that this is not the case with Husband at all, as he has lived with his adoptive parents from when he was six months old through to adulthood. He has lived in a loving, supportive family, and he has not lived anywhere else.

Because of this we challenged their decision and asked for a second opinion. In addition to this, we felt that the tests they used to assess Husband with there completely inappropriate for assessing adults with.

To illustrate: when we went to the second appointment in March, Husband had to do three tests. We immediately became concerned as the worker stated at the beginning of the appointment that they were using children’s tests as the department could not afford the tests for adults (!).

One of the tests they performed was that they read Husband a list of phrases and idioms, each with four possible answers, and Husband had to select which one was correct. So for example, what does ‘cut that out’ mean? And then there were four options as to what it meant ‘stop it’ ‘cut something out with scissors’ ‘go away’ or ‘edit something’. There were about twenty of these and the only one Husband didn’t get right was ‘like water on a duck’s back’ because he’d never heard that expression before, all the others he got right the first time.

I can understand why this test would be appropriate for a child but I am not confident this test would be appropriate for an adult. Having Asperger’s Syndrome does not mean that you do not retain information. Of course Husband knows what these mean as he is an ADULT and he will have heard these phrases at some point during his life, and will have learnt what they mean!

We also felt that they have completely disregarded the evidence Husband, his mother, and I gave to the social inclusion worker when she came to talk to Husband after he was referred by his GP in October. She asked Husband how he felt about eye contact for example, to which he replied that he knew he had to do it, but had to think about it a lot.

His mother and I raised at second assessment that Husband struggles with several different aspects of daily living, including changes in routine, going unfamiliar places, and situations where he’d be in a group. All of this seemed to be disregarded by the team.

So when the team announced that Husband did not meet the criteria in their opinion for Asperger’s Syndrome, and that they could not help him, I burst into tears. I cried all the way home and felt very despondent. It was as though they did not believe us at all and just dismissed all the evidence we had given.

When I had calmed down enough, Husband’s mother said we had the right to a second opinion. This was arranged and set for August 2015.



Applying for PIP: Our experience, part 3.

(You can read part 1 and part 2 of the saga that is our experience of applying for PIP for Husband here)

Husband had his PIP assessment on the 4th of September.

We then had a a letter on the 23rd of September, from the DWP to say they now had all the information they needed to process our claim and that they would let us know what the outcome was in due course.

Then, a letter came on the 28th of September, and as I opened it and read it, I could feel a huge hole opening up under me.

DWP and Capita had decided that Husband was not entitled to PIP.

To receive PIP, you are scored out of 8 on most categories and out of 12 on two of them which concerns mobility.

Husband was scored 0 on each category for both Living and Mobility, meaning his score was a grand total of 0.

I genuinely could not believe their reasoning behind their decision to not award even a single point, in any category. The more I thought about it, the more I got angry about it/was convinced I was living in some weird alternative universe where Capita and DWP could either ignore or twist anything we had said.

I have been going through each section they scored Husband 0 on and explained and evidenced everything. We can ask them to do a Mandatory Reconsideration of their decision within one calendar month of receiving their decision letter. If we are still not happy with their decision after this, we can challenge their decision at tribunal.

Take Managing Money for example.

Husband was scored 0 for this which means they feel he can manage complex budgeting.

I have put the following in our Mandatory Reconsideration letter. Names removed for privacy purposes:

Making budgeting decisions (scored out of 6)

Your decision was to give me a score of 0 out of 6 points in this category as you have stated that ‘you can manage complex budgeting decisions unaided.’

I put the following in the PIP application regarding money and budgeting:

‘REDACTED manages at the moment as REDACTED is responsible for all the finances in the household, ensuring everything is paid in full and on time. Due to his dyslexia REDACTED struggles with reading and understanding bank statements and bills, and finds this frustrating, so he does not do it.

Bills are in REDACTED’s name and bills and expenses that have to be paid are done by REDACTED such as council tax, mobile phone bills and energy bills. REDACTED has his own bank account that his wages go into but he gives his wages to REDACTED to pay bills and for outgoings for the house. REDACTED explains to REDACTED if there are budget decisions to be made and the pros and cons of each choice so REDACTED can think about what he feels is best and this helps him decide. An example of how this has been done in the past was when REDACTED and REDACTED bought their own home. REDACTED did not see the value in owning a home however REDACTED explained to REDACTED that it would be the best decision to make for the future as they would not be able to rent all their lives.

If REDACTED did not have the support he gets with managing the household budgets, paying bills or planning future purchases, he knows ‘something bad would happen, something he does not want to think about.’ ‘

I also expanded on this in the section about reading:

‘REDACTED supports REDACTED by calculating his monthly timesheets and helping them fill them in as REDACTED’s workplace converts minutes to percentages, something REDACTED struggles with. When REDACTED had to complete his monthly timesheet once he stayed behind 25 minutes at his workplace. REDACTED felt this was very embarrassing as he was not able to work it out and his manager kept asking him if he had finished yet. REDACTED still had to submit this in the end and now takes them home for REDACTED to fill out as he feels it is too humiliating to try and work this out in front of his colleagues.’

I was asked about budgeting and managing money at the assessment, and I explained that I am able to go to the ATM and put my card in to withdraw money, and that I understand the number on the screen where it says the balance. I also explained that I can go to the shop and buy food for example and I would know how much change to get back.

I did explain however that I do not understand bills or my bank statements and that my wife reads these and deals with these for this reason. The assessor pressed me on this and asked me twice if I could understand it if I had been shown how to do it and I firmly said no both times. ‘

The refusal letter states that we have to send the Mandatory Reconsideration letter in within 28 days of the date on the refusal letter. So will do that next week.

Good grief.

Or just, you know, grief.